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 "After spending thousands on our previous help-desk software package, we still weren't up to speed. When we realized how easy it was to use and maintain RESOLVE IT!, we knew that we wanted to make the switch. The short learning curve put us way ahead of the game." "We like the ability to upgrade RESOLVE IT! as we grow. We're just a four-user operation now, but we can expand as needed." "We like RESOLVE IT's web interface. Some of our clients prefer to input their own issues, and some even prefer to find their own resolutions. It cuts down on phone calls tremendously." "We had one day of training and it didn't take long to bring all of our users up to speed. And Troika's telephone support is wonderful.” |
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